ROBOLABS privacy policy

Terms:

  1. Website – internet portal, accessed by internet address www.robolabs.co.uk;

  2. ROBOLABS – Robolabs Limited, a company registered in the United Kingdom, registered company address – 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom, data gathered and managed by States Registry, company e-mail - hello@robolabs.co.uk , company phone number +44 788 831 5168;

  3. User – any person who has registered on the website (both physical and legal person);

  4. Visitor – any person (both physical and legal person) who has not registered on the website, but is browsing it;

  5. Services – ROBOLABS provides modern accounting services. The term "Services" means all Services described on the website.

  6. Cookie – small text file sent to the devices when someone is browsing on the website;

  7. Browser – software used for browsing internet websites or personal computer;

  8. IP address - unique identification number dedicated for each computer connected to the internet. Because these numbers are usually assigned by country blocks, the IP address can often be used to identify the country where the computer is connected to the Internet.


General:

Since ROBOLABS protects the privacy of the customers, this policy sets out the principles governing the collection, storage and processing of information about visitors and / or users on our website and mobile application in a clear and transparent manner.

This policy applies when you visit the ROBOLABS website, register for a trial period or order services provided by ROBOLABS using ROBOLABS software. By browsing the ROBOLABS website or using the services provided, you agree to this Privacy Policy.

ROBOLABS visitor (user) data is collected, stored and processed in accordance with the General Data Protection Regulation (GDPR) and other relevant legal acts and instructions of controlling authorities. Personal data shall be kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data was collected, stored and processed. ROBOLABS shall, in its legitimate interests, analyse on a case-by-case basis whether the collection, storage and processing of personal data is necessary and chooses the shortest appropriate retention period.

Your data will be collected, stored and processed for the following purposes: administrative and legal purposes, accounting, systems auditing, maintenance and development, customer liaison.


Data collection:

  • When administering the website and diagnosing disorders on the ROBOLABS server, we may use the IP addresses of visitors' computers. An IP address is a unique code that identifies a computer to networks. It can be used to identify the visitor and to gather various demographic information. The administrators of the absolute majority of web servers do this.

  • We use cookies to collect data about your use of the services.

  • During the trial period, we collect the basic information necessary to identify the user, which you provide when filling out the registration form - email address.

  • When ordering the ROBOLABS services, we collect the data necessary to complete the order, such as personal accounting data and any other relevant records necessary to provide the service.


Security:

We protect the data we collect about ROBOLABS visitors and service users from loss, misuse and unauthorized use. All ROBOLABS employees have a written commitment not to disclose to third parties or to disclose on-site information about ROBOLABS customers and site visitors in a confidentiality agreement. Processing and sending of data from your web browser to our server is protected by 256 bit Secure Sockets Layer (SSL). Servers that handle personal data can only be accessed by individuals authorized by the personal data controller and only through a secure certificate which is additionally password protected.

All passwords of ROBOLABS service users are encrypted. The user undertakes and must keep the password, login and other data of his / her login to the ROBOLABS system.

ROBOLABS shall not transfer personal data to third parties, whether in return for payment or free of charge or otherwise, except as provided below:

  • with the consent of the visitor and / or user;

  • for the services offered on the website, to authorized third parties who process personal data on behalf of ROBOLABS for purposes set out in this Privacy Policy, such as bank payments and other accounting related activities;

  • law enforcement agencies in accordance with the procedure established by legal acts of the United Kingdom of Great Britain and Northern Ireland;

  • if it is necessary to prevent or investigate criminal offenses.

ROBOLABS are processors of personal data.


Use of cookies:

The ROBOLABS website uses cookies to help visitors and / or users navigate the site and to help us understand your choices.

Cookies are small text files sent from a web server to your browser when you visit the ROBOLABS web site. Depending on your browser settings, they are saved or discarded. Stored cookies allow servers to identify your computer and prevent re-entry of the same data.

It is recommended that cookies be saved for ease of use and full functionality of the site. You can disable cookies at any time in your browser options.

Our site contains links to websites of other companies or organizations. Please note that ROBOLABS is not responsible for the content of such websites or the privacy practices used by them. When accessing other websites from the ROBOLABS website, you should specifically consider their privacy policy.


Your rights:

  • To contact ROBOLABS with request to provide information about your personal data processing upon presentation of personal identification document; 

  • To contact ROBOLABS with request to correct physical or legal person's data and (or) terminate actions regarding processing of such person's data, other than storage, in the event that, having access to your personal data, you determine that the personal data is incorrect, incomplete or not full;

  • To contact ROBOLABS with request of destruction of, or suspension of, the processing of such personal data, other than storage, in the event that, having access to your personal data, you determine that the personal data is being processed illegally or fraudulently;

  • Do not consent to the processing of your personal data when such data is being processed or intended for direct marketing purposes or for the legitimate interest pursued by ROBOLABS.

Please contact ROBOLABS personal data officer at hello@robolabs.co.uk should any questions regarding privacy arise.


Changes in policy:

We might need to update this privacy and cookie policy. In such cases we will make an announcement of changes in our website.


Renewed: 2018 05 24